Comments Off on Docutech™ Partners with Serent Capital to Fuel Growth
IDAHO FALLS, IDAHO, July 7, 2016 — Docutech, a leading provider of compliance and documentation technology, is partnering with Serent Capital, a San Francisco-based private equity firm. Serent’s minority investment in Docutech provides the company with access to a capital partner to accelerate the company’s growth amongst financial institutions and a strategic partner to provide guidance for product development, sales and marketing strategy, and leadership.
Serent specializes in investing into fast growing companies that have the potential to become the leaders in their industry. Firm executives cited the strong leadership and product mix at Docutech as a key factor in deciding to invest into the software company.
“The past several years have seen Docutech undergo strong growth as we have pushed to deliver the most innovative compliant financial document services in the industry,” said Ty Jenkins, founder and CEO of Docutech. “Serent is the perfect partner for us that pairs a passion for our industry and the expertise to grow our product base and customer base in exciting new directions.”
As part of the partnership, Ty Jenkins and the executive team at Docutech will continue to lead the company in all areas of strategic operations.
“Docutech has spent 25 years establishing itself as the leading provider of compliance and document solutions in the market,” said Lance Fenton, Partner at Serent Capital. “They have built a strong reputation for excellence and high customer satisfaction, and we will leverage our expertise and capital to help lay the foundation for another two decades of success and growth.”
Docutech’s flagship product, ConformX®, enables financial institutions to generate secure, compliant documents with seamless integrations into loan and bank databases. The software automatically creates and electronically delivers compliant documents, reducing operational costs and improving productivity.
About Docutech
Founded in 1991, Idaho Falls, Idaho-based Docutech offers a wide range of solutions to institutions all over the world. From document generation and imaging support to eDelivery, digital signatures and print fulfillment, Docutech sets the standard in providing market-proven technology and unrivaled client service to you, your workforce and your clients. For more information, visit the company’s website at www.docutech.com or follow them on social media at LinkedIn or Twitter @Docutech.
About Serent Capital
Serent Capital invests in growing businesses that have developed compelling solutions that address their customers’ needs. As those businesses grow and evolve, the opportunities and challenges that they face evolve with it. Principals at Serent Capital have firsthand experience at capturing those opportunities and navigating those challenges through their experiences as CEOs, strategic advisors, and board members to successful, growing businesses. By bringing its experience and capital to bear, Serent helps growing businesses thrive. For more information about SS&G’s services, visit www.SerentCapital.com.
Comments Off on Docutech™ Focuses on Improving the Borrower Experience with New White Paper “A New Home, A New Life”
IDAHO FALLS, IDAHO, June 20,2016 — First-time home buyers make up a major share of the real estate market and present valuable new customer opportunities for lenders. Buying a home is a major milestone in a consumer’s life, but the financial process can be daunting for anyone tackling the loan origination process for the first time. With a real estate market that’s on the upswing, lenders must learn how to create a positive lending experience for borrowers.
Although in recent years some lenders have focused on improving the borrower experience to remain competitive in the industry, there are still crucial steps to take to make the borrower experience even better. In an effort to assist lenders in understanding how to improve the borrower experience, Docutech has published a new white paper, “A New Home, a New Life: Improving the Borrower Experience,” to provide insight into what impacts the borrower experience, as well as specific steps financial institutions can take to deliver an excellent borrower experience.
“Purchasing a home should be an exciting milestone, not an obstacle course of regulator rules, forms, applications and financial statements,” said Harry Gardner, executive vice president of eStrategies for Docutech. “Applying for a loan for the first time plays a crucial role in shaping a borrower’s perceptions, and lenders must understand how to provide a quality user experience. When they deliver a great experience for borrowers, they not only increase their own profitability but also maintain customers for life.”
Additional key areas highlighted within the white paper include:
• Categories that impact the borrower experience, including speed, security and level of confusion with the loan origination process;
• Increasing customer satisfaction and reducing costs through paperless lending and electronic document execution; and
• Integrating mortgage loan documents with loan operating systems to increase efficiency and create a data-driven workflow.
Comments Off on Docutech™ General Counsel and Vice President of Compliance Named to HousingWire’s 2016 Rising Star List
IDAHO FALLS, IDAHO, June 6, 2016 — Docutech, a leading provider of compliance and documentation technology, today announced that vice president of Compliance, Fred Gooch, was recently named to HousingWire’s 2016 Rising Star list. The annual listing highlights 50 professionals that represent the best young leaders age 40 and under in today’s mortgage industry—in lending, servicing, investing and real estate.
“This year’s Rising Stars award winners impressed us with the depth of their experience and the innovation they bring to their workplaces,” Sarah Wheeler, HousingWire Magazine Editor, said. “Their accomplishments contribute directly to the success of their companies, whether they work in compliance, sales, legal, technology or any other part of the housing industry.”
As vice president of Compliance and general counsel for Docutech, Gooch manages the legal and compliance department, which ensures the company’s products and substantial document library comply with all federal, state, local, agency and investor regulatory requirements. Gooch also oversees the day-to-day operations of his law practice, Fredric J. Gooch, Attorney at Law, PLLC, which specializes in the preparation of mortgage documents for Texas lenders.
Despite their diverse backgrounds, the 2016 Rising Stars share some common traits, according to HousingWire. Many noted that they push themselves to be uncomfortable, take risks and learn from failure. They also recognize the importance of working within teams to achieve growth and find solutions. For many, really taking the time to listen, whether to customers or co-workers, is important to their success.
“As the industry continues to change and evolve, we heavily rely on our talented staff of mortgage experts to help mitigate risk, streamline processes and ensure compliance,” said Ty Jenkins, CEO. “Fred’s on going guidance and leadership plays an integral role in Docutech’s continued success and we are extremely proud to see him recognized by HousingWire for his exemplary achievements.”
Docutech’s ConformX enables lenders to customize packages to generate fully compliant documents and disclosures, reduce operational costs and improve productivity. The software automatically produces and delivers compliant mortgage documents from any Internet connection. ConformX fully supports eDelivery and eSignatures, enabling lenders to deliver and receive signed documents in a matter of minutes.
About HousingWire
HousingWire is the nation’s most influential industry news source covering the U.S. housing economy, spanning residential mortgage lending, servicing, investments and real estate operations. The company’s news, commentary, magazine content, industry directories, and events give more than one million industry professionals each year the insight they need to make better, more informed business decisions. Winner of numerous awards, including a 2012 Eddie Award for national editorial excellence in the B2B Banking/Business/Finance category, HousingWire has been recognized for excellence in journalism by the Society of Business Editors and Writers, the American Society of Business Press Editors, the National Association of Real Estate Editors, and Trade Association Business Publications International. Learn more at housingwire.com
Comments Off on Starkey Mortgage Enhances Front-End Loan Processing with Docutech™
IDAHO FALLS, IDAHO, April 5, 2016 — In an effort to enhance its front-end loan processing needs and address the increasingly complex compliance environment, Plano, Texas-based Starkey Mortgage recently selected Docutech, a leading provider of compliance and documentation technology, to offer the lender more robust loan document and disclosure support. Starkey Mortgage selected Docutech’s flagship solution, ConformX™, as well as several additional solutions from the technology provider to streamline the overall loan disclosure process and improve efficiency.
Starkey Mortgage executives highlighted Docutech’s simplified process to providing documents to borrowers correctly and in a timely manner as key factors in their decision to work with the technology provider. However, the major selling point for Starkey Mortgage was Docutech’s ability to directly integrate with LoanSphere Empower, its newly installed, comprehensive loan origination system (LOS) from Black Knight Financial Services, a leading provider of integrated technology, data and analytics to the mortgage and real estate industries. With the help of ConformX and Empower, Starkey Mortgage gains the ability to generate, distribute and track closing documents and disclosure with just a few clicks.
“As we transitioned to Black Knight’s Empower LOS, we knew we needed a document provider that would be able to simplify the disclosure process for us by working directly with Empower to help streamline workflows,” said Paige Guest, executive vice president and COO of Starkey Mortgage. “While we had a short timeframe to work with, Docutech went above and beyond to make sure we hit our target deadline, and we now feel better equipped to manage our business and customers’ needs moving forward.”
ConformX, which is integrated into the Empower LOS, enables the lender to generate documents with no additional data entry, since the loan data is pulled directly from the database. The software is designed to automatically create mortgage docs and offers eDelivery or paper-based fulfillment options, reducing operational costs and improving productivity.
“As new regulations are continually introduced to the mortgage industry, we strive to provide innovative solutions for today’s lenders to simplify day-to-day operations within their institutions,” said Ty Jenkins, Docutech’s CEO. “By additionally integrating with popular loan origination systems, we can help lenders, such as Starkey Mortgage, enhance compliance and simplify the disclosure process as best as possible.”
About Docutech
Founded in 1991, Idaho Falls, Idaho-based Docutech offers a wide range of solutions to institutions all over the world. From document generation and imaging support to eDelivery, digital signatures and print fulfillment, Docutech sets the standard in providing market-proven technology and unrivaled client service to you, your workforce and your clients. For more information, visit the company’s website at www.docutech.com.
About Starkey Mortgage
Headquartered in Plano, Texas, Starkey Mortgage opened its doors in March 2000, celebrating a wealth of experience and knowledge among its leaders and employees. Starkey Mortgage has grown into a nationally recognized company with offices throughout Alabama, Colorado, Florida, Georgia, Kansas, North Carolina, South Carolina, Oklahoma, and Texas, developing a reputation for quality and excellence in the mortgage industry. The Starkey Mortgage mission is making home ownership a reality by putting people first and achieving this by taking the confusion out of the home buying process and creating loyal, long-term customer relationships.
About Black Knight Financial Services, Inc.
Black Knight Financial Services, Inc. (NYSE: BKFS), a Fidelity National Financial (NYSE:FNF) company, is a leading provider of integrated technology, data and analytics solutions that facilitate and automate many of the business processes across the mortgage lifecycle.
Black Knight Financial Services is committed to being a premier business partner that lenders and servicers rely on to achieve their strategic goals, realize greater success and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to excellence, innovation, integrity and leadership. For more information on Black Knight Financial Services, please visit www.bkfs.com.
Comments Off on Docutech™ announces David Aach to join as New Executive Vice President
IDAHO FALLS, IDAHO, March 31, 2016 — Docutech, a leading provider of compliance and documentation technology, today announced that David Aach has joined the management team. In his role, Aach will initially focus on helping to grow revenues by working closely with Docutech’s industry partners and financial services clients and prospects.
Aach has worked for International Business Machines (IBM) Corporation since 2006 as an industry expert in their mortgage practice. Prior to IBM, Aach was chief operating officer for mortgage technology provider Palisades Technology Partners, which was acquired by IBM in 2006. Aach has also previously held positions with several of the industry’s biggest names including Corillian Corp. (now Fiserv), Harland Financial Solutions, Microbank Software (now SunGard) and CitiMortgage throughout his lengthy career in the mortgage industry.
“We are extremely pleased to have David joining the Docutech family and aim to leverage his vast knowledge of the industry to better meet the changing needs of our customers,” said Ty Jenkins, founder and chief executive officer of Docutech. “Beyond impacting the work we do with each of our clients, we are absolutely confident that the addition of David to the Docutech team will significantly factor in to the company’s on-going growth and success moving forward.”
Docutech’s flagship software, ConformX, enables financial institutions to generate documents with no additional data entry, since the loan data is pulled directly from the loan origination software (LOS). The software automatically creates compliant loan documents and delivers a secure electronic delivery option, or paper-based fulfillment options, reducing operational costs and improving productivity.
For more information on other career opportunities at Docutech, visit their dedicated website at www.docutechcareers.com.
About Docutech
Founded in 1991, Idaho Falls, Idaho-based Docutech offers a wide range of solutions to institutions all over the world. From document generation and imaging support to eDelivery, digital signatures and print fulfillment, Docutech sets the standard in providing market-proven technology and unrivaled client service to you, your workforce and your clients. For more information, visit the company’s website at www.docutech.com or follow them on social media at LinkedIn or Twitter @Docutech.
Comments Off on Looking to Enhance Workflow? LOS Pushback is for You
As the mortgage industry continues to progress into 2016, many organizations are consistently looking for new ways to increase efficiency and simplify processes in regards to the partnership between the LOS and third party vendors. While improving internal processes is nothing new, with the availability of greater data and customer information, the mortgage industry now has greater capabilities to enhance workflow and simplify the loan origination process. How? By taking advantage of available functionalities through data driven technology, such as LOS Pushback.
In an effort to provide further guidance on how Docutech’s LOS Pushback capabilities work and shed light on actual use cases, Docutech will present a new webinar solely focused on LOS Pushback. The webinar will provide attendees with valuable insights on Docutech’s LOS Pushback, such as:
• Inner workings of the functionality; and
• Key benefits to leveraging the capabilities.
When: The webinar will be held on March 30 at 11:00a.m. MDT.
Comments Off on Ty Jenkins Named to Mortgage Professional America’s Hot 100 List
IDAHO FALLS, IDAHO, March 16, 2016 — Recently, Docutech™ announced that founder and chief executive officer Ty Jenkins was recently named to Mortgage Professional America’s 2016 Hot 100 List. The annual list highlights 100 individuals who have made a significant impact on the mortgage industry throughout the past year based on nominations from their peers.
As founder and CEO of Docutech, Jenkins was named to this year’s Hot 100 List in response to the company’s recent rebranding efforts, which involved launching a new website and logo, as well as further expanding the company’s product and service offerings into new markets. Since founding Docutech in 1991, Jenkins has grown the company into one of the top digital transaction technology providers in the mortgage industry, with more than half of the top 10 firms in Mortgage Executive Magazine’s Best Companies to Work for relying on Docutech’s solutions.
“For more than 25 years, Docutech has looked to provide the mortgage industry with innovative technology solutions that will aid lenders in effectively navigating evolving regulations while also increasing overall efficiency,” said Jenkins. “Being highlighted in this year’s Hot 100 Listing alongside some of the industry’s most well-known mortgage experts is a significant honor and motivates me to continue Docutech’s drive for innovation well into 2016.”
Docutech’s flagship solution ConformX™ enables lenders to customize packages to generate fully compliant documents and disclosures, reduce operational costs and improve productivity. The software automatically produces and delivers compliant mortgage documents from any Internet connection. ConformX fully supports eDelivery and eSignatures, enabling lenders to deliver and receive signed documents in a matter of minutes.
Comments Off on LendingQB, Docutech™ and Network Funding Recount Early Success with TRID
IDAHO FALLS, IDAHO, March 10, 2016 — Strong preparation and transparent communication credited for smooth implementation
LendingQB, a provider of mortgage loan origination technology solutions, recently found that the majority of their clients felt they were provided with a TRID-compliant solution by the required implementation date, with minimal impact on closing dates and cost per loan increases. “TRID was especially difficult for LOS and document preparation companies,” said Binh Dang, president of LendingQB. “We believe our success was due to our early planning and transparent testing process with clients and vendor partners.”
The TILA-RESPA Integrated Disclosure (TRID) required substantial changes to LendingQB’s loan origination system. “We knew it was going to be a massive project, so we began planning in early 2014,” said Thinh Nguyen-Khoa, vice president of engineering at LendingQB. “We set an internal deadline of June 2015 to give ourselves enough time for testing. We allocated our resources accordingly and created a development schedule that allowed us to complete the work in time.”
LendingQB completed the development work according to schedule in June 2015 and began the testing phase. One of LendingQB’s clients, Houston based Network Funding, approached LendingQB and offered to serve as a dedicated testing partner. With more than 40 branches nationwide and over $1.2 billion in originations, Network Funding had good reason to be proactive about testing.
“Everyone knew what a challenge it was going to be to implement TRID,” said Willie Jordan, national operations manager at Network Funding. “We realized that our LOS technology and other vendor partners were going to be crucial to our success.”
One of Network Funding’s document providers, Docutech, was invited to participate in testing and from the beginning, all three companies established clear guidelines on how the testing process would work. “It sounds cliché, but we truly worked as a team,” said Nguyen-Khoa. “All three companies worked as a single unit with a common goal: to meet the October 3rd deadline. There wasn’t any time for pretense or finger pointing. The need for transparency was more important than any internal politicking.”
“Our ability to work closely with LendingQB and Network Funding in advance of the TRID implementation was central to delivering a seamless integration and fully compliant documents”, said Ty Jenkins, CEO of Docutech. “We are confident that our clients benefit the most when we are able to work with our LOS partners to deliver innovative solutions that drive faster processing times and improve lender workflow efficiencies.”
LendingQB, Docutech and Network Funding met at least twice per week for several months, utilizing an online project management system that notified each member on the progress of tasks in real time. “We were able to collaborate with each other and identify who was responsible for every issue,” said Nguyen-Khoa. “We worked as a tight unit; helping each other when someone fell behind. It was a total team effort.”
“We were in constant contact with LendingQB and Docutech,” said Jordan. “We spent countless hours testing, re-testing and then testing again. Having a vendor that was accessible and could implement recommended changes quickly was invaluable,” Jordan noted.
By the October 3rd implementation date, Network Funding was confident that they could produce a fully compliant TRID loan. On October 28th, they received word that their first TRID loan had been successfully closed. At the end of November 2015, Network Funding had closed nearly 200 TRID compliant loans. Although they added some staff to their closing department, they did not experience a decrease in production volume due to TRID issues.
“Things happen and nobody gets it perfect right out of the gate,” said Jordan. “But looking back, we were better prepared than most lenders. In the post-TRID world, lenders are more reliant than ever on their technology partners. LendingQB and Docutech’s cooperation and willingness to help us work through extremely complex issues really impressed us.”
About Docutech
Founded in 1991, Idaho Falls, Idaho-based Docutech offers a wide-range of solutions to institutions all over the world. From document generation and imaging support, to eDelivery, digital signatures and print fulfillment, Docutech sets the standard in providing market-proven technology and unrivaled customer service to you, your workforce and your clients.
About LendingQB
LendingQB is a provider of 100 percent web browser-based, end-to-end loan origination software offering residential mortgage banking organizations lean strategies for optimal performance resulting in faster cycle time and lower costs per loan. For more information, please call 888-285-3912 or visit our website at lendingqb.com.
About Network Funding
Network Funding, LP, NMLS #2297, is a private residential mortgage lending company that operates branches across the country. Since it was founded in 1998, Network Funding has financed more than 90,000 homes, making the American Dream a reality for its customers. Network Funding’s key standards are based on integrity, reliability and simplicity and aims to empower its customers through educating and equipping them for the home-buying process. To learn more about Network Funding, visit nflp.com.
Subscribe to receive timely and relevant updates directly from the Docutech Insights blog.
