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Docutech LLC
  • Solutions
    • ConformX Doc Gen EngineConformX can help you streamline document operations, improve compliance and optimize your customer experience.
    • SolexThe Solex platform provides eDelivery, eSign, eClose, eVault, and soon Customer Communication Management.
    • Collaboration PortalThe Closing Collaboration Portal drives efficiency and accuracy by automating the fee validation process between lenders and settlement/closing agents.
    • Income VerificationAccelerate lending and reduce fraud with the fastest and most secure 4506-T income verification solution in the industry.
  • Services
    • Regulatory ComplianceDocutech is committed to improving regulatory compliance for our clients by providing value-added services and solutions that comply with all applicable rules and regulations.
    • Fulfillment ServicesDocutech provides print and mail fulfillment for every document generated by ConformX. We ensure that the right document is delivered to the right borrower at the right time, every time.
    • Client ServicesOur Client Implementations, Account Management, Document Operations, and Client Success teams deliver the highest level of service and ensure on-going success with our products and services.
    • Partner ManagementOur Partner Management team of integration and implementations experts ensure successful on-time and on-budget delivery of services to achieve your specific objectives.
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Client Services

Committed to Your Success

Our Services

  • Regulatory Compliance
  • Fulfillment Services
  • Client Services
  • Partner Management

New Client Implementations:

  • Configures ConformX to align with your specific business rules and specifications
  • Coordinates all package type and document work
  • Creates timeline accounting for customization and maintenance utilizing project management software
  • Leads all project communication

Once Docutech’s technologies have been implemented, our account management and client success teams work to ensure Docutech technologies and services are best serving the needs of your organization.

Client Management:

As a Docutech client, your team can rely upon dedicated Client Relationship Managers to ensure your specific needs are addressed in the most efficient and effective manner possible, including:

  • ConformX configuration
  • Document changes
  • Functionality issues and requests
  • Manage and track requests through TaskWatch ticketing system
  • Conduct periodic account management meetings

Client Success:

In addition to a dedicated Client Relationship Manager, key accounts will have a dedicated Client Success Manager serving as a big-picture strategic advocate within Docutech. Each Client Success Manager is passionate about providing personalized service to our clients, bringing both product and domain expertise to ensure Docutech consistently delivers the highest level of service.

Benefits:

  • Proactively assess, clarify, and validate needs on an ongoing basis
  • Advise on optimal utilization of current services and applicability
  • Advise on relevancy of future initiatives, products and processes

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  • Docutech Idaho
  • 1755 International Way
    Idaho Falls, ID 83402
  • Idaho Mailing Address
  • P.O. Box 1835
  • Idaho Falls, ID 83403-1835
  • Docutech Arizona
  • 4250 N. Drinkwater Blvd, Suite 110
    Scottsdale, AZ 85251
  • Arizona Fulfillment Center
  • 1834 W. 3rd St.
  • Tempe, AZ 85281
    About
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    Solutions
  • ConformX Doc Gen Engine
  • Solex
  • Collaboration Portal
  • Income Verification
  • Regulatory Compliance
  • Fulfillment Services
  • Client Services
Toll Free 800.497.3584
Office 208.523.5531
Fax 208.932.0953
Support support@docutech.com
© 2019 Docutech LLC. All Rights Reserved.
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